Managed WhatsApp automation
Keep your WhatsApp Business App. Add automation.
Connect an eligible WhatsApp Business number to workflows, integrations and AI while your team continues using the WhatsApp Business App they already know.
Coexistence is available for eligible WhatsApp Business accounts and numbers.
From message to business action
Keep what already works
Add automation without unnecessarily changing how your team uses WhatsApp
For eligible accounts, WhatsApp Business App Coexistence can allow the Business App and the WhatsApp Business Platform to work with the same number. Your team can keep using the app while TalkMera connects suitable events and processes to automation and business systems.
Connect
Connect an eligible WhatsApp Business account through the appropriate supported onboarding process.
Keep using the app
Your team can continue using the WhatsApp Business App where Coexistence is available for the account and number.
Add automation
Connect WhatsApp activity to the workflows, integrations and business processes you actually need.
What businesses can automate
Turn everyday conversations into useful business processes
TalkMera focuses on the work that happens after a message arrives.
Enquiry capture
Collect useful information before the enquiry reaches your team.
Lead qualification
Ask appropriate initial questions and route enquiries according to their needs.
Appointments & reminders
Connect conversations to booking, confirmation and reminder workflows.
Document requests
Request required information or documents at the appropriate stage.
Follow-ups
Trigger structured follow-up when a customer or internal task needs attention.
Staff notifications
Send the right event to the appropriate person or team.
CRM updates
Move relevant information into existing business systems instead of copying it by hand.
AI-assisted handling
Use AI where it adds practical value, with business rules and human involvement around it.
Managed implementation
You do not need to become a WhatsApp API specialist
TalkMera is designed as a managed business service, not simply a technical connection.
- Understand your current process
- Identify repetitive manual steps
- Connect the systems that matter
- Design safe human hand-offs
- Support and improve the workflow over time
Start with the problem worth solving
A good first implementation may be simple: a new WhatsApp enquiry arrives, the right information is collected, the lead is created, the right person is notified, and follow-up happens when required.
Once that works reliably, expand only where there is genuine value.
Industry-neutral by design
Built around business processes, not one profession
Mortgage brokers
Capture enquiries, request initial information, update a lead and notify an adviser.
Estate agents
Identify the property, collect buyer or tenant details, coordinate a viewing and notify the agent.
Accountants
Classify requests, collect information, route to the right team and trigger reminders.
Solicitors
Identify matter type, collect permitted preliminary information and route securely to the appropriate team.
Frequently asked questions
Questions businesses usually ask first
Can I keep my existing WhatsApp Business number?
For eligible WhatsApp Business App accounts and numbers, Coexistence is designed to allow an existing Business App number to connect to the WhatsApp Business Platform while the app remains part of the setup. Eligibility is confirmed during onboarding.
Can staff continue using the WhatsApp Business App?
Where the number is successfully connected using Coexistence, the Business App remains usable alongside supported platform functionality.
Do I need technical staff?
No. TalkMera can manage the technical implementation while working with the people who understand your business process.
What can TalkMera automate?
Typical examples include enquiries, lead capture, qualification, reminders, appointments, document requests, routing, staff notifications, follow-up and updates to business systems.
Can TalkMera integrate with our CRM?
Potentially. We first assess the system, the information that needs to move, and the integration methods the system supports.
What would you like WhatsApp to do for your business?
Tell us what happens today, where the manual work is, and what you would like to happen instead.