About TalkMera
Practical business automation around WhatsApp
TalkMera helps businesses connect WhatsApp to the workflows, systems and processes that happen around customer conversations.
Automation should fit the business
TalkMera does not start with a huge fixed platform and ask businesses to adapt around it. We start with how your business works today: what takes too much staff time, where information needs to go, what gets missed, and what should stay with a person.
The technology comes after the business requirement.
Our working principles
- Start with one clear problem
- Use existing business systems where practical
- Keep people where judgement matters
- Request only the access required
- Collect and retain only what the workflow needs
Customer ownership matters
Where practical, customers should retain ownership and appropriate control of important assets such as their Meta Business Portfolio, WhatsApp Business Account, business phone number, business data and core business systems.
AI with a purpose
Use AI where it improves the process
AI can be useful for understanding enquiries, classifying messages, extracting information and assisting staff. But AI is not the objective by itself. TalkMera combines AI with business rules, integrations, structured workflows, safeguards and human involvement.
UK based, internationally capable
Built from the UK for suitable businesses internationally
TalkMera is a trading brand of Social Media Network Ltd, a company registered in England and Wales. Our initial focus is UK SMEs and professional businesses, while the service is designed to support suitable international clients where technical, operational and regulatory requirements can be met.
Build around the process you already understand
You know how your business works. TalkMera helps turn that knowledge into a practical automation.